K-Log and the missing ring (Just Bru)

K-Log and the missing ring0

Posted by Bru May 28, 2004 9:09 PM

While experimenting today PubSub on the topic of Knowledge Management I found this article on Boyink named Will people use K-logs? .

Boyink
K-Logs are the internal intranet style use of blog tools. Author John Robb mentions three keys in using blogs for knowledge management: 1) The tool must be EASY to use.
2) The tool must deliver visible benefits immediately.

3) The tool must gain value as more people use it (network effects).
What's missing, or assumed here, is that all it takes is the right tool to get employees to share knowledge.

I don't buy it.

Even if the tool could run off speech recognition, or a Genie-like blink of the eyes and nod of the head, many people still just won't know what to say. What to share. What they learned that someone else could benefit from.
thought that actually it's true that a good (even perfect) tool is not all you need to create a working knowledge management solution. [...]

So, the article says that in ordrer to have a working knowledge management environment, you need more than just the tool: you have to build the competence and skills into people.
I agree with that, but I think that's still not enough.
Take a man with good, even exceptional writing skills, and give him a super-typewriter with voice recognition, autocorrection and turbo-boost, and you still won't have a writer. Not if the man doesn't want to write.
You will still need motivation
Or, you need to make the tools invisible, natural... (Panda? U there? :) )